Privacy policy
OVERVIEW
At Pathak Watch House, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services. By using our website or services, you agree to the practices described in this Privacy Policy.
INFORMATION WE COLLECT
We may collect personal information such as your name, contact number, email address (if provided), and billing and shipping address when you place an order, make an enquiry, or contact us.
We also collect payment-related information strictly to the extent required to process transactions. All payments are processed securely through trusted, third-party, PCI-DSS–compliant payment gateways. Pathak Watch House does not store, access, or retain your card details, UPI information, or banking details at any stage.
In addition, we may collect website usage information such as your IP address, browser type, pages visited, and interactions with our website. This data is collected through cookies or similar technologies to help improve website performance and enhance user experience.
HOW WE USE YOUR INFORMATION
The information collected is used to process and deliver orders, provide customer support and after-sales assistance, communicate order confirmations, delivery updates, and service-related information, and improve our products, services, and website functionality. Promotional or informational communications are sent only if you choose to receive them. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
SHARING OF INFORMATION
Your information may be shared with trusted service providers such as payment processing partners, courier and logistics companies, and communication service providers including SMS or WhatsApp platforms, solely for the purpose of service delivery. These partners are bound by confidentiality obligations.
We may also disclose personal information to legal or regulatory authorities if required by law or to protect our legal rights.
COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies to enhance your browsing experience, remember user preferences, and analyze website traffic and performance. You may choose to disable cookies through your browser settings; however, doing so may affect certain website functionalities.
DATA SECURITY
We implement reasonable and industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to safeguard your data, no method of transmission over the internet is completely secure, and users share information at their own discretion.
THIRD-PARTY LINKS
Our website may contain links to external brand or partner websites for warranty registration or related services. Pathak Watch House is not responsible for the privacy practices or content of such third-party websites, and we encourage users to review their respective privacy policies before providing any personal information.
YOUR RIGHTS
You have the right to request access to your personal information, request correction or deletion of your data, and opt out of promotional communications at any time. To exercise these rights, you may contact us using the details provided below.
UPDATES TO THIS POLICY
Pathak Watch House reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website or services will constitute acceptance of the updated policy.
CONTACT INFORMATION
For any questions, concerns, or requests related to this Privacy Policy, you may contact us at:
Pathak Watch House
Phone: 8587941033
Quality Time, Above All
